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Q: What is Player Select Games?
A: Player Select Games is the ultimate online casino experience offering over 21 games available. Offering No Download and Download Casino Games.

Q: What do I need to Play Player Select Games?
A: To play Player Select Games you need to meet the following minimum specification :
- Pentium II 300 MHz.
- 64 Megabytes of memory.
- 56K Modem(making sure the connection speed is greater than 40K).
- Windows 95/98/NT/XP/2000.
- Microsoft Internet Explorer version 5(or above),Netscape version 6(or above) or AOL version 5(or above).
- Macromedia Flash 6 with Netscape and Macromedia Flash 5 for all other browsers.

Click Here to get Microsoft's Internet Explorer.

Click Here To get Netscape

Click Here To get Macromedia's Flash

Q: What is Flash?
A: Flash is a plug in that expands the capabilities of your web browser, bringing rich multimedia animations, sounds, and fun into your browser with a very small download.

Click Here To get Macromedia's Flash

Q: What Can I Win?
A: Player Select Games is a Play for Fun only Casino.

Q: How Do I Know The Game Is Not Fixed?
A: All of our software has been third party audited to confirm that the game is fair and true. All hands are dealt by a certified random number generator which has been independently audited . Player Select Games welcomes any of its players to have our software audited for fairness by any reputable third party if they desire.
If you require any further information, please e mail support@playerselectgames.com.

Q: What Benefits Does Registering Give Me?
A: There are many benefits of Registering with Player Select Games! Here are but a few important ones:
- The opportunity to play the most exciting Online Casino games currently available anywhere on the Internet.
- Player Select Games players will automatically join our loyalty program, which give you the player back added value items for your play.
- Player Select Games pay winnings out everyday so you will not be waiting for weeks for your winning like some other online casinos.

Q: If My Connection Fails For Whatever Reason Am I kicked Out of The Game?
A: Player Select Games considered this particular point for a long time when designing its software. It came to the decision to let its database track every action that occurs in any of our games. If a connection is lost our database stores where the last game action so that when you log in again and go back to the table you were playing at you can continue your game.
Player Select Games will never take your money in the case of a lost connection.
If you require any further information, please e mail support@playerselectgames.com.

Q: How Old Do I Have To Be To Play At Player Select Games
A: It depends on which country you are in when you log on and pay to play any Player Select Games game.
The majority of countries in the world allow people 18 or above to play Bingo for money. Some countries and some states in countries only allow people 21 or above to play.
Player Select Games discourages any minor from playing any of its games and will always attempt to prevent minors from doing so.
Likewise Player Select Games discourages players from playing games for money on the Internet in any country or state where it is illegal to participate in internet gaming.
However, as much as we at Player Select Games disagree with lawmakers around the world who are attempting to prohibit gaming on the Internet. We abide by the laws of every nation and discourage any resident of any nation whose law prohibits the playing of bingo for money on the Internet from doing so.

Q: My Security Duties?
A: Player Select Games will prosecute anyone who attempts to fraudulently use someone else's credit or debit card to play.
When registering with Player Select Games, you agree to comply with the Rules and Security procedures mentioned.
You must keep your User Name and Password secure and secret at all times, and take steps to prevent unauthorized use of it. For example:
- Never write or otherwise record your User and Password in a way that can be understood by someone else.
- Never tell you User Name and Password to someone else, including your family or our staff.
- Destroy your registration email promptly after receipt.
- Never record your User Name and Password on any software which retains it automatically.
Once you have logged onto Player Select Games, you must not at anytime leave the Internet terminal from which you have accessed the website or let anyone else use the terminal until you have logged off of Player Select Games. You are responsible for ensuring that you have logged off of Player Select Games at the end of any session.
You must tell us immediately of any unauthorized access to your account at Player Select Games or any unauthorized transaction or if you suspect that someone else knows your User Name and Password.
You agree to check carefully your records of transaction and inform us immediately of any discrepancy.
Player Select Games takes the security of our game, website and accounts extremely seriously.
The most common unauthorized use of cards on the Internet is by children who use their parent's cards without permission. We advise that you keep your cards under lock and key at home, and never give the opportunity to someone to attempt to use your cards without your permission.

Q: Troubleshooting?
Please make sure that your system matches our minimum requirements for software and hardware.
Of the few technical problems people have with our site, many are due to the configuration of the internet browser. Some of these configuration issues are due to the defaults of the companies responsible for the browsers. Select your browser version - Internet Explorer 6, Internet Explorer 5, AOL and Netscape 6.
Internet Explorer 6
Clearing the browser Cache
- Click on the "Tools" drop down option at the top of your browser.
- Click on "Internet Options".
- Click on "Delete Cookies" button.
- Click OK to the "Delete all cookies in the Temporary Internet Files folder?" message.
- Press the "Delete Files" button.
- Tick the box next to "Delete all off-line content?" and click OK(This may take some time if you have not done this before.)
- Click on OK, close all your browser windows and reopen the site.
Adjusting the security/privacy
- Click on the "Tools" drop down option at the top of your browser.
- Select "Internet Options".
- Click on the "Security" Tab.
- Move the slider to "Medium-low".
- Click on the "Privacy" tab.
- Move the slider to "Accept all cookies".
- Click OK, close all your browser windows and reopen the site.
Newer versions of stored pages
- Click on the "Tools" drop down option at the top of your browser.
- Click on "Internet Options".
- Press the "Settings" button under the "General" tab.
- Make sure that "Check for newer versions of stored pages" is set to "Automatically".
- Click OK
- Click OK again and close all your browser windows and reopen the site.

Internet Explorer 5
Clearing the browser Cache
- Click on the "Tools" drop down option at the top of your browser.
- Click on "Internet Options".
- Press the "Delete Files" button.
- Tick the box next to "Delete all off-line content?" and click OK(This may take some time for your computer to delete all the files if you have not done this before).
- Click OK, close all browser windows and reopen the site.
Adjusting the security
- Click on the "Tools" drop down option at the top of your browser.
- Select "Internet Options".
- Click on the "Security" tab.
- Move the slider to "Medium-low".
- Click OK and close all your browser windows and reopen the site.
Newer versions of stored pages
- Click on the "Tools" drop down option at the top of your browser.
- Click on "Internet Options".
- Press the "Settings" button under the General tab.
- Make sure that "Check for newer versions of stored pages" is set to "Automatically".
- Click OK
- Click OK again and close all your browser windows and reopen the site.

America On-Line
AOL works in conjunction with Microsoft Internet Explorer. None of the settings that affect our software can be changed within AOL, you will need to exit AOL and open Internet Explorer. Follow the instructions below to find out what version of Microsoft Internet Explorer you have installed.
- Click on the "Start" button.
- Choose "Programs" from the menu.
- Pick "Internet Explorer".
- Once the application has opened, choose "Help".
- From the list pick "About Internet Explorer".
- Which version? Internet Explorer 6 or Internet Explorer 5

Netscape 6
When using Netscape you must have the latest version of Macromedia Flash installed for the Netscape browser. Macromedia Flash is a seperate piece of software and the latest version is not included with the latest install of Netscape.

Click Here To get Macromedia's Flash
Clearing the browser Cache
- Click "Edit" from the top of the Netscape browser.
- Select "Preferences" from the drop down.
- Double click on "Advanced".
- Click on the "Cache" option below "Advanced".
- Click "Clear Memory Cache" button.
- Click "Clear Disk Cache" button.
- Click OK.
Adjusting the security
- Click "Edit" from the top of the Netscape browser.
- Select "Preferences" from the drop down.
- Double click on "Privacy & Security".
- Make sure that "Enable All Cookies" is selected.
- Click OK.
Newer versions of stored pages
- Click "Edit" from the top of the Netscape browser.
- Select "Preferences" from the drop down.
- Double click on "Advanced".
- Click on the "Cache" option below "Advanced".
- Make sure that "Compare the page in cache to the page on the network:" is set to "Automatically".
- Click OK.

Q: I Can't Find An Answer To My Question?
A: If you cannot find an answer to your question at this time or have any comments you would like to make, please email our customer service department at support@tplayerselectgames.com. Please include your alias in your email.
If it is a technical problem please make sure to include the following information:
Speed of your computer
Modem type and speed
The operating system
Internet browser and version
Where you connect from: Home, Office...
Any Error Messages and steps leading up to error
Do you have any specific programs which are running at the same time; antivirus products?
